We strive to provide high-quality support services. This Refund Policy outlines the conditions under which refunds may be issued. By using our website or services, you acknowledge and agree to the terms described below.
Refunds are considered only in cases where the service provided could not be delivered or completed as promised. To be eligible for a refund, you must request it within the specified timeframe and provide valid proof of the issue encountered.
Certain services may not be eligible for refunds, including but not limited to:
• Technical support services already delivered
• Diagnostic or consultation sessions
• Issues unrelated to the service we provide
• Situations where the customer failed to follow instructions or provide required information
If you are not satisfied with the service received, you may contact our support team. We will make every effort to resolve the issue promptly. Partial refunds or service credits may be offered at our discretion in genuine cases.
Any attempt to misuse or abuse the refund system, provide false claims, or commit fraudulent activities may result in refusal of refunds and may lead to termination of support services.
Approved refunds are processed within 7–10 business days. Refunds will be credited to the original method of payment used during purchase.
We may update or modify this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions about our refund process, please reach out through our Contact page or our customer support team.